GOAL :

Max Time : 1 hrs(could be less) of starting this module.

Customer Service is something I always emphasize. Not only does Amazon look closely at how we handle this area, its a MUST in continuing to grow your Amazon business.

When we have happy customers it helps with positive feedback and builds relationships in developing repeat business.

Below is an example of a customers satisfaction of our correspondence. Its a little lengthy so bare with it.

Requesting Approval In Restricted Categories

Some of the most popular categories on Amazon for FBA sellers require getting approval from Approval first. Some of them are pretty easy while others are not. However, all of them are attainable to get approved.

 The main categories that require approval on Amazon are listed below.

 Beauty

Watches Grocery

Health & Personal Care

Fashion Jewelry

Clothing & Accessories

Shoes & Handbags

Sport & Entertainment Collectables

What you will need before you can try

Must sign up for a Pro Merchant account

 Order defect rate under 1 percent

 Late Shipment rate under 4 percent

 Pre fulfillment cancel rate under 2.5 percent

 Usually these rates will not affect you unless you are brand new and fall behind by selling yourself (Merchant Fulfilled)

Getting Approved in Shoes & Handbags, Clothing & Accessories, Watches & Jewelry

 The Application for these categories are pretty easy to get approved for. You have to go through an application process of multiple-choice type of questions. When it is finished you will get an almost instant approval or denial based out how you fill out your answers.

When you fill it out Amazon will ask you questions about what you plan on selling. The questions are pretty simple and basic.

 One thing you NEED to remember when answering these questions is that AMAZON wants you to be purchasing your products direct from the manufacturer or be the brand owner. If you go into this and answer no to both of these questions you will be denied

Getting Approved in Health & Personal Care, Groceries or Beauty

These three are very popular to sell in a worth the leg work to get approved. In order to get approved in these categories you need to you have to provide invoices.

These categories can be hard to get approved. Mainly, because Amazon never clearly states exactly what they need. This is what has worked for others.

 You may need patience. So Please be patient! Lol… Every agent is different so One person may say one thing another may say another.

 To get approved Amazon will ask sellers to provide them with commercial invoices from known sellers. Retail receipts will no longer work.

 The Best way to get commercial invoice is to purchase direct from wholesaler. Make sure you speak with them on the phone to make sure they will provide you with a commercial receipt.

 The invoice needs to have the suppliers Name, Address, Phone Number and Website you are purchasing from.

 Also when purchasing from them make sure they have all of this information on their website. This helps Amazon verify them.

 Also make sure your company name (Display Name) appears on the address file.

Once this is verified ask the supplier if they can break the invoices into three separate invoices. I recommend that you have three invoices when applying to get approved.

Learn about product pricing, setting your price to get the Buy Box.

I want to give a little tip or advice to anyone making items on Amazon just from what I have experienced in the last week or so.

FBA Instock Rate: You can now indicate that a SKU is non-replenishable or seasonal on the Restock Inventory page by clicking View details in the Action column and selecting Hide recommendation. Hiding all SKUs associated with an ASIN will exclude the ASIN from your FBA in-stock rate and estimated FBA lost sales.

Did you also receive IP violation notifications? A lot of sellers did as well. Shawn will help you out on what you need to do.

Recently, a lot of Amazon sellers are getting these notifications regarding some of their listings labeled to have potential pricing errors. If you are using the BQool repricing tool, then you are lucky because BQool recently added a new feature which you can now view Delisted Listings and edit the min/max prices of your listings.